Shopware B2B shop
Complex pricing and discount logic reflects the actual trading terms of the B2B business.
B2B commerce · Spare parts catalogue · Shopware · Business Central
Find spare parts, identify them accurately and order directly.
Supplying spare parts for engines and other technical products required extensive specialist knowledge and manual support. CynCode connected complex spare parts catalogues and exploded diagrams directly with a fully integrated B2B shop.
SERVICE / LINKED↗
From catalogue to order
01Model & assemblyIDENTIFY
02The right spare partMATCH
03B2B basketORDER
04ERP & orderPROCESS
Clear ownership. No duplicate data entry.
People & systemsDesigned together. ↗
An individual client project. Results are not a forecast for other engagements. Preview: figures, definitions and publication require final approval.
01 / Starting point
Complex identification. Manual ordering.
Dealers had to identify the right spare part for the model and assembly. Exploded diagrams and parts lists helped with identification, but were not directly connected to ordering. Follow-up questions and the transfer of part numbers created unnecessary work.
02 / Target state
Spare parts expertise and commerce in one process.
From a specific engine through its exploded diagram to the right part and straight into the basket: we connected this journey with individual pricing, availability and existing ERP processes.
03 / Implementation
Catalogue, shop and ERP work together.
Linked exploded diagrams
Identified spare parts are transferred directly from the catalogue into the shop basket.
Project lists & planning
Bespoke plugins make it easier to plan and manage multiple customer projects and their associated orders.
Business Central & CYNCRO
The ERP controls operational data and order processes. Access and permissions were aligned; CYNCRO coordinates the integration.
04 / Impact
Faster ordering and less handling per order.
The integrated workflow reduces manual administration, lowers handling costs per order and improves data quality. Dealers find and order parts faster. The solution therefore improves not only internal efficiency, but also the customer experience.